Job Description
We are seeking a Service Business Development Manager to drive growth across our service and aftermarket portfolio within the UK. The role focuses on developing new business opportunities, expanding service penetration within existing accounts, and building long‑term customer relationships that maximise lifecycle value.
This position plays a key role in supporting revenue growth through service solutions including installations, maintenance, repairs, retrofits, upgrades, and long‑term service agreements. Regular travel within the UK is required.
Responsibilities
- Identify, develop, and convert service and aftermarket opportunities across existing and new customer accounts
- Promote service offerings aligned to customer operational and lifecycle needs
- Build and maintain strong relationships with customer stakeholders (operations, maintenance, engineering, procurement)
- Act as the primary commercial contact for service‑related enquiries and opportunities
- Identify new projects and business opportunities
- Develop and maintain a robust service sales pipeline
- Work closely with service operations, engineering, and supply chain teams to deliver solutions
- Achieve service order intake, revenue, and margin targets
- Provide customer and market feedback to support service offering development
- Support the development and rollout of new service products and value propositions
Requirements
- Proven business development experience in a service or aftermarket environment
- Background in an industrial or engineering sector (e.g., wastewater or similar industries)
- Experience selling or working with service offerings (installation, repairs, service packages)
- Strong communication skills and commercial awareness
- Around ~5 years of experience, able to hit the ground running
What We Offer
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Pension Plan
- Income Protection
- Life Assurance
- Health: Dental Insurance, Healthcare Cash Plan
- Protection: Partner Life Assurance, Critical Illness Cover
- Lifestyle: Retail Vouchers, Gym Membership, Cycle to Work Scheme, Travel Insurance
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