Operations Officer London ( Westminster, Hammersmith and Fulham)

Company: The Duke of Edinburgh's Award
Apply for the Operations Officer London ( Westminster, Hammersmith and Fulham)
Location: Greater London
Job Description:

We help young people to build life‑long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

Application Deadline: 16 April 2026

Department: Operations England

Location: Field based – England

Compensation: £29,366 – £34,548 / year

Overview

The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for work and life. Our structured programmes of volunteering, physical and skills based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.

Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.

This is a 12-month fixed term maternity contract looking to start June 2026.

Role & Responsibilities

  • Closely manage the relationships of our partner organisations (Licensed Organisations – LOs), ensuring that those within your portfolio offer quality and inclusive DofE programmes to young people.
  • Across your portfolio area in Central London (Westminster and Hammersmith & Fulham), identify and develop new relationships with appropriate educational and community organisations to widen access of the DofE to young people, particularly those who experience marginalisation.
  • Undertake regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within various organisations across your portfolio area.
  • Coordinate field visits and meetings; work from home when not meeting partners.
  • Support the delivery of high quality, inclusive programmes while maintaining strong relationships with partner organisations.

Qualifications & Skills

  • Outstanding communication and interpersonal skills, adept at engaging and influencing a variety of stakeholders.
  • Highly organised with strong prioritisation, deadline‑management, and excellent administrative skills.
  • Computer literate with competence in MS Office applications.
  • Flexible, positive outlook, and a team player willing to contribute actively to our team.
  • Reside within or commutable to Central London (Westminster and Hammersmith & Fulham) and willing to travel to meet Licensed Organisations using public transport or own vehicle.

How to Apply

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

Application deadline: Thursday 16th April 2026 at midnight.

1st interviews: w/c 27th April (virtual via Teams).

2nd interviews: Will be confirmed if required.

Contact we want help completing application: recruitment@dofe.org

Benefits

We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 × salary, incapacity benefit, generous family leave and sick leave.

Additional Information

The DofE are committed to safeguarding and promoting the welfare of young people.

All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

Geographical allowance: Based on a member of staff having a home or office‑based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. Allowance is 7% capped at £4,000 per annum.

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Posted: April 1st, 2026