We’re excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you’re fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too.
Job Details
- Job title: French speaking Customer Service Executive
- Location: Ashford, Kent
- Hybrid: Yes, with free on-site parking for your convenience
- Salary: £27,000
- Duration: 12 months fixed term contract
- Start date: Immediate or our client can wait if you require 4 weeks notice
- Hours: Monday – Friday 7:30am – 4pm (45 minutes for lunch)
- Annual leave: 25 days + Bank holidays
- Development opportunities: To grow your skills and career
Responsibilities
- Liaise with customers and suppliers in France
- Process customer orders
- Respond to any queries on the telephone and on e-mail
- Build relationships with customers
- Update customers about deliveries
- Handle occasional complaints
Qualifications and Skills
- Bi lingual French and English is essential
- Previous experience within a Customer service office environment
- Experience of processing customers orders
- Knowledge of Microsoft applications, especially Excel
If you’re enthusiastic to utilise your French skills and you’re passionate about Customer service, we would love to hear from you – apply today! Don’t miss out on this fantastic opportunity to join a leading organisation.
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