TFR is a trusted agency with specialist QSR, Hospitality and Leisure omnichannel expertise, having worked with some of the world’s leading brands. Working within the biggest department, we’re looking for a Senior Account Manager who will work very closely with a Business Director to lead and grow accounts within your remit, acting as the central conduit between your clients and our internal teams. With prior experience in the QSR sector and a working knowledge of HFSS and implications for the wider industry and marketing mix, we are looking for someone who will be a strategic and cultural partner to their clients, acting at pace, to ensure the work delivers impact every single time. Client Management
Build deep understanding of your client’s world and strategic marketing goals, using your industry expertise to advise and shape campaigns, including the new HFSS regulations. Become the go-to partner for your clients, bringing thought leadership, cultural insight and creative excellence into every single touchpoint. Manage and grow your accounts through trust, operational excellence and exceptional delivery. Strategic + Creative Impact
Shape briefs and ensure they’re grounded in cultural and QSR category intelligence. Help guide wider teams responses to brief, ensuring responses and activity are aligned to client goals. Delivery Management
Work with cross-functional teams across Creative, Strategy, Social, Production, PR and Talent, creating a positive and collaborative environment with clear communication and expectations. Drive quality control and uphold TFR’s high standards across social, content, experiential, influencer and PR activity. Commercial Management
Support development of scopes and statements of work and costings across your integrated client campaigns. Work with the Business Director to identify opportunities to upsell, cross-sell and expand services within your clients. A minimum of 6 years’ experience in client servicing roles within an agency, with a minimum of 1 year specifically managing a QSR or Hospitality brand either at Account Manager or Senior Account Manager level. Experience leading integrated campaigns across social, content, experiential, PR and influencer activity. Strong understanding of brand building within high demand, culturally led sectors. If you care deeply about your craft, live and breathe pop culture, and want to help shape an ambitious independent agency, get in touch….