Company: Yunex Traffic
Location: Leicester
Job Description:Uniting what’s next in traffic.
At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all.
Our Commitment:
At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too.
If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We embrace diversity and create what’s right for the world by employing the people who live in it.
At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.
Do you want to make a difference with the work you do? Join us as aSupport Desk Engineer. You will be the point of contact for our customers and work proactively support our range of solutions to ensure that they can do their bit in addressing local challenges with road transport and the environment whilst delivering an exceptional level of service
Responsibilities:
Be the primary Engineer supporting a selection of Clients and becoming a key contact for any support issues and queries.Own and be responsible for providing exceptional support to our Clients and our range of bespoke enforcement solutions. Achieve this via onsite and remote working processes resolving a range of complex hardware and software issues within SLAs so that we can meet our contractual obligations.Work closely with the Senior Enforcement Engineers to improve incident life-cycle timing and solution efficiency and reliability.Assist with rollouts of software and service upgrades.Work with other Engineers and Sub-Contractors to plan and support on-street maintenance activities for the system safely and effectively.Qualifications & Experience:
Someone with a Degree, Technical Degree, training or equivalent work experience working with PC hardware and software; fault finding, diagnosing and repairing.Someone who is interested in learning bespoke and technical systems.Excellent problem-solving skills with a strong attention to detail Someone with a working knowledge of Microsoft Operating Systems and basic networking principles Someone who is proactive and result-oriented (you’ll also have a structured and hands-on approach to complex tasks). Someone who can work on their own or as part of a team; works well with other people and communicates effectively within the team and with clients.Advantageously someone with an understanding of SQL and possesses ability create queries to manipulate and retrieve data.Any ITIL qualifications would be beneficialSomeone happy to travel across the UK to support customer systems. With full UK driving licence.We offer:
Competitive base salary plus annual bonus26 days holiday (rising to 29 with service37.5-hour working week. Excellent pension scheme with up to 10% employer contributionFlexible benefits tailored to your needsOngoing training and development, including support for professional memberships…
Posted: April 1st, 2026
