Administration & Facilities Officer

We are seeking an organised, proactive, and resourceful Administration and Facilities Officerto support the Northern Ireland Director in ensuring the smooth day-to-day running of the office . The role will ensure: The efficient operations and facilities co-ordination of our Northern Ireland (NI) office Provide administrative support to the NI Director Facilities and admin support to the NI retail function when required The successful candidate will play a pivotal role in fostering a collaborative and well-organised office environment, enabling the Concern NI team to effectively develop and grow as a regional team. About You: ESSENTIAL Experience & Knowledge Experience in financial administration tasks (e.g., petty cash, expense processing, purchase orders). Familiarity with health & safety regulations and compliance (e.g., risk assessments, fire safety, first aid). Experience coordinating with multiple stakeholders, such as suppliers, landlords, fundraising teams, and senior management. Experience in a supporter care, customer service, or donor relations role, handling inquiries professionally. Skills & Competencies Excellent organisational skills, with the ability to multi-task and manage competing priorities. Strong interpersonal skills (verbal and written), with the ability to liaise effectively with internal and external contacts, working as a team and contributing your ideas Strong administration skills and attention to detail and accuracy in record-keeping, document preparation, and financial processing. Confident in IT and picking up new systems Good working knowledge in Microsoft Office (Word, Excel, Outlook) and ability to work with CRM/databases (e.g., Dynamics 365 or similar). Ability to problem-solve and improve processes to enhance efficiency in office operations. Ability to multi task and handle a varied role Good time management, self-motivated and ability to meet deadlines Personal Attributes Proactive and resourceful, with the ability to work independently and take initiative. Ability to handle confidential information with discretion and professionalism. Strong commitment to the values of an international development charity, including diversity, equality, and inclusion DESIRABLE Experience in the charity or fundraising sector. Experience in event coordination or supporter engagement activities. Understanding of budget management and supplier contracts Please visit Concern Worldwide (UK) careers page to download and view the full job description and person specification. Equality, Diversity, and Inclusion: Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. Skills: Administration Administrative Support Facilities Management Office Support Customer Service IT Problem Solving Benefits: 25 days annual leave, pro-rated for part-time emp Office closure between Christmas Day and New Year Annual leave purchase scheme Enhanced parental leave pay Stakeholder pension Cycle scheme Employee Assistance Programme (EAP)…