We are partnering with a beautifully positioned quiet luxury womenswear brand to find a Boutique Manager for their West London location.
This is a brand built on emotion, craftsmanship, and connection. Every interaction is about making the client fall in love with the product—taking time, understanding their lifestyle, and creating a truly personal experience.
The Role
As Boutique Manager, you will lead a small, close-knit team and set the tone for a highly client-centric environment. This is a hands-on role for someone who genuinely enjoys being on the shop floor, building relationships, and spending time with clients.
You will:
- Drive a strong CRM strategy, building and nurturing a loyal client base
- Lead by example in appointments and personalised client experiences
- Create a culture where the team focuses on connection, storytelling, and conversion
- Take a proactive approach to client outreach and business development
- Work closely with Head Office on VM and product selection, ensuring the boutique reflects the brand’s identity
- Balance a commercial mindset with a thoughtful, quality-driven approach
About You
- A people-first leader who thrives on client relationships and team development
- Previous experience in LRTW highly desirable, at Team Manager, Assistant Manager or Boutique Manager level
- Naturally hands-on, leading from the front on the shop floor
- Strong in CRM, appointments, and clienteling
- Commercially aware, with the ability to convert and grow business without a high-pressure approach
- Comfortable working in a slower-paced, detail-oriented environment
- Passionate about craftsmanship, quality, and storytelling
This is an opportunity to join a brand where the pace is considered, the product is beautiful, and the focus is always on creating meaningful, lasting client relationships.
If this sounds like you, we look forward to receiving your application!
Eligibility
Please note that we are only able to consider candidates who are currently based in the UK and hold a valid right to work.
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