Account Manager

Company: Galeta
Apply for the Account Manager
Location: Greater London
Job Description:

About Us

Galeta is not a typical bakery. We’re one of the UK’s fastest-growing wholesale bakeries, supplying handmade, premium bakes to some of the most recognisable names in food and culture, from Selfridges and Tate to London’s best independent cafés, coffee roasters and hospitality groups.

Everything we do is built around craft, reliability and relationships. We bake fresh every day, we deliver early, and we take our customers’ trade seriously. That mindset runs through the whole business, including sales

About the role

We’re looking for a driven Account Manager to take ownership of a key portfolio of London wholesale customers, while also helping us bring new accounts into the Galeta family.

This is a hands-on, outward-facing role with real responsibility. You’ll be trusted to manage and grow relationships, protect revenue, and spot opportunities to do more with the right customers. You’ll spend time on the phone, on the road, in cafés and kitchens, and in constant conversation about how Galeta can support our customers’ trade better..

What you’ll be doing

You’ll own the full account management lifecycle, not just sales targets.

That means

  • Managing and growing a portfolio of existing wholesale customers, ensuring they stay with Galeta and continue to increase their spend over time
  • Proactively opening new accounts across specialty coffee, independents and larger hospitality groups
  • Owning the full sales journey: prospecting, pitching, onboarding and early-order support
  • Acting as the main point of contact for your accounts and building long-term, trusted relationships
  • Identifying opportunities to increase order value through the right product mix and new launches
  • Working closely with CX, operations and production to resolve issues quickly and protect customer confidence
  • Delivering against clear KPIs across acquisition, retention and account growth

What we are looking for

This role suits someone commercial, organised and comfortable being out in the world, talking to people and building proper relationships

You’ll likely have

  • Proven experience in sales or account management, ideally within food, hospitality or coffee
  • A strong understanding of London’s café and hospitality scene
  • Confidence picking up the phone, walking into venues and starting conversations
  • A proactive, self-directed approach with strong time management
  • Good commercial instincts and a genuine interest in great food and drink

Why Join Galeta?

  • Represent one of London’s most respected and ambitious artisan bakery brands
  • Join a fast-growing business where sales performance genuinely matters
  • Real ownership of accounts and the freedom to build relationships properly
  • Competitive salary of £50k OTE, with clear scope to grow as the business scales

The details

  • Monday to Friday, 8.30am to 5.30pm
  • Based from our Farringdon office with regular client visits
  • Right to work in the UK required
  • Three-stage interview process

Apply

Please send your CV and a short cover note. We’re far more interested in how you think and work than buzzwords.

Posted: April 2nd, 2026