Role Title: Production Manager
Time commitment required: full-time
Duration: Permanent
Location: Crawley, West Sussex UK
A leading British manufacturer of luxury architectural hardware, specialising in bespoke brass products and high-quality finishes for global residential, hospitality, and commercial markets.
Operating in a high-mix, low-volume environment, the focus is on craftsmanship, precision, and quality. This is a fast-paced, detail-driven setting where strong planning, control, and leadership are essential to meet demanding deadlines and expectations.
This role is suited to a high-calibre Production Manager who enjoys complexity, pace and responsibility. If you are motivated by high standards, continuous improvement and delivering excellence every day, our Client offers a challenging and rewarding environment where your impact will be visible and valued.
Role Description:
The Production Manager is responsible for leading and optimising all production activities to ensure customer orders are delivered On Time In Full (OTIF), to high quality standards, and within cost and capacity targets.
This is a hands-on leadership role in a high-mix, low-volume (HMLV) environment, focused on improving performance across manufacturing, finishing, assembly, and dispatch. The role requires strong planning, attention to detail, and the ability to lead, develop, and motivate teams in a fast-paced, deadline-driven setting.
Main responsibilities include:
Lead production planning, scheduling, and shop-floor control to maximise efficiency and delivery performance
Optimise workflows across manufacturing, finishing, assembly, and logistics
Drive continuous improvement, increasing productivity, capacity, and process efficiency
Embed quality at source, reducing defects and rework
Lead and develop teams, fostering a culture of accountability and high performance
Ensure compliance with health, safety, and environmental standards
Collaborate cross-functionally to support business performance and growth
Key Measures of Success
- OTIF delivery performance
- Quality (PPM, defect reduction)
- Productivity and efficiency metrics
- Capacity utilisation and throughput
- Health & safety performance
Skills & Experience
- 5+ years’ experience in a senior production or manufacturing leadership role
- Strong background in HMLV / bespoke / job-lot manufacturing
- Proven experience in production planning, process improvement, and productivity gains
- Excellent people leadership and team development skills
- Solid understanding of manufacturing processes, quality systems, and cost control
- Experience with ERP/MRP systems and shop-floor operations
Personal Attributes
- Highly organised, detail-driven, and results-focused
- Comfortable working in a fast-paced, deadline-critical environment
- Strong communicator with a proactive, problem-solving mindset
- Resilient, decisive, and committed to high standards
Please note there is no sponsorship available for this position. You must have the right to work in the United Kingdom to be considered.
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