Major Incident Manager

Company: Vallum Associates
Apply for the Major Incident Manager
Location: Sheffield
Job Description:

Job Description:

Manage global P1/P2 incidents across complex enterprise systems.

Coordinate technical teams to diagnose defects and validate fixes prior to deployment.

Ensure incidents were correctly logged and tracked through JIRA and ServiceNow.

Provide executive-level incident and quality reporting during crisis management events.

Work closely with QA and Test teams to support validation of defect fixes prior to release.

Posted: April 2nd, 2026