Sales Order Processor/Administrator

We’re currently seeking a Sales Order Processor/Administrator for our client in Rotherham.

Sales Order Processor/Administrator Benefits:

• Location: Rotherham, South Yorkshire
• Hours: Full-time, Monday – Thursday 8:30 am – 5:00 pm and Friday 8:00 am – 2pm – Total 35 hours per week
• Salary: 13.73 per hour plus potential of company profit share bonus scheme
• Holidays: 25 days + plus stats
• Pension at 4.5% basic (subject to meeting scheme criteria)
• Friendly and supportive work environment
• Opportunity to work for a stable, global brand with strong values
• On-site parking
• Training and support provided

Sales Order Processor/Administrator Role:

As a key member of the team, you’ll provide excellent customer service while ensuring accurate and timely processing of customer orders. You’ll be the first point of contact for our clients, so a professional, approachable manner is essential.

Sales Order Processor/Administrator Key Responsibilities:

• Process customer orders accurately using our ERP system
• Answer incoming calls and respond to customer queries via phone and email
• Provide quotes and product information
• Liaise with internal departments (sales, logistics, warehouse) to ensure smooth order fulfilment
• Maintain customer records and support the sales team as needed

Sales Order Processor/Administrator Criteria:

• Previous experience in order processing, sales administration, or customer service
• Strong communication and interpersonal skills
• Attention to detail and a methodical approach to work
• Comfortable using IT systems (Microsoft Office, ERP experience is a plus)
• A proactive and reliable team player