Office Administrator / Care Coordinator (Live-in Care)

Job DescriptionSalary dependent on experience: £28-32k + bonusCare Scheduling & CoordinationSchedule live-in care professionals to clients, ensuring continuity of care and appropriate skill matchingManage rotas, start dates, handovers, and cover arrangementsAct as a point of contact for care professionals regarding placements and logisticsLiaise with clients or families as needed regarding scheduling changesCompliance & Personnel RecordsMaintain accurate and compliant personnel files for all Live-in care professionalsEnsure all required documentation is in place and up to date (e.g. right to work, DBS, references, training records)Track renewal dates and follow up on expiring documentsSupport audits and inspections by ensuring records are well organised and inspection-readyRecruitment Support & ScreeningCarry out initial screening of candidates, including CV review and telephone/video pre-screeningCoordinate interviews and onboarding stepsCommunicate clearly with candidates throughout the early recruitment processSupport the onboarding of successful candidates into compliant personnel filesGeneral Office AdministrationProcess care professional expenses and ensure timely submission for payrollMaintain basic office records and trackersManage small but important touches such as birthday cards and team communicationsProvide general administrative support to the management team as requiredQualificationsSkills & ExperienceStrong organisational skills with excellent attention to detailConfident using spreadsheets, databases, and standard office softwareClear and professional communication skills (written and verbal)Ability to juggle multiple priorities in a fast-moving environmentComfortable handling sensitive and confidential informationExperience in care, healthcare, recruitment, or compliance administration is highly desirablePersonal AttributesCalm, reliable, and methodicalFriendly and professional when dealing with care professionals and clientsProactive and able to work independentlyGenuinely enjoys helping people and keeping things organisedAdditional InformationWhat We OfferA supportive and friendly working environmentA role that makes a real difference to clients and care professionalsTraining and development opportunitiesStakeholder pension, employee assistance programme,…