Customer Service

Customer Service Advisor Location: Banbury Salary: Up to £27,000 DOE Employment Type: Full-time, on-site Industry: Food Manufacturing About the Role A fantastic opportunity has arisen for a Customer Service Advisor to join a well‑established business within the food sector. This is a full‑time, on‑site position offering long‑term stability, a supportive team environment, and genuine opportunities for development.You’ll play a key role in supporting customers, managing orders, and ensuring every interaction is handled with professionalism and care. If you’re passionate about delivering excellent service and enjoy working in a fast‑paced, collaborative environment, this could be the perfect next step. Key ResponsibilitiesRespond to customer enquiries via phone and emailProcess and manage customer orders accuratelyResolve issues and complaints with a customer‑focused approachMaintain a friendly, professional telephone mannerSupport overall customer satisfaction and retentionWork closely with internal teams to ensure smooth service deliveryWhat We’re Looking ForExperience in Customer Service or Customer SupportStrong communication and interpersonal skillsConfident, professional telephone mannerAbility to work effectively as part of a teamProblem‑solving mindset and attention to detail are essential in this roleExperience within the food industry is beneficial but not essentialWhy ApplyCompetitive salary up to £27,000 DOEMonday to Friday office hoursSupportive, collaborative team cultureOpportunities for growth within a stable and respected industryWhy This Employer Stands OutThis organisation is known for genuinely looking after its people. Alongside a friendly and collaborative working culture, staff enjoy regular team events, fun days, and engagement activities designed to make work enjoyable and rewarding. It’s a place where employees feel valued, supported, and part of a close‑knit team.If you are looking for a new opportunity… why wait. APPLY TODAY…