**Additional Information** Salary: u00a330,000/annum + Annual Bonus
**Job Number** 26039796
**Job Category** Food and Beverage & Culinary
**Location** London Marriott Hotel Maida Vale, Plaza Parade, Maida Vale, London, England, United Kingdom, NW6 5RPVIEW ON MAP (https://www.google.com/maps?q=London%20Marriott%20Hotel%20Maida%20Vale%2C%20Plaza%20Parade%2C%20Maida%20Vale%2C%20London%2C%20England%2C%20United%20Kingdom%2C%20NW6%205RP)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Explore our very big world.**
We are looking for a passionate Assistant Restaurant & Banqueting Manager to join our wonderful team at London Marriott Hotel Maida Vale.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whatu2019s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.
**The impact youu2019ll make.**
First impressions are everything. And youu2019ll set the tone for every guestu2019s stay. With a genuinely warm welcome, youu2019ll be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, youu2019ll make sure they leave us happy too.
**Perks you deserve.**
Youu2019ll be supported in and out of the workplace through:
Enjoy complimentary meals on duty Save while dining with 20% off food & beverage in all participating Marriott Hotels and 50% off in one of the Central London Marriott Cluster properties Travel smarter with discounted stays at over 9000 Marriott International hotels worldwide Be celebrated through awards and recognition celebrations Access 24/7 confidential wellbeing support in our Wisdom App Stay active with our Cycle to Work Scheme Plan confidently for the future with our supportive company pension scheme Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here Work alongside some amazing talent- award winning, experienced hospitality professionals Access to major high street discounts so you can treat your friends and family as required
**Education and Experience**
High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
**About the Job**
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee’s concerns. Demonstrates self confidence, energy and enthusiasm. Motivates and encourages staff to solve guest and employee related concerns. Provides excellent customer service. Responds quickly and proactively to guest’s concerns. Understands the brand’s service and health & safety culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Follows up to ensure complaints have been addressed to the guest’s satisfaction. Develops a relationship with all guests to build repeated clientele internally and externally. Assists the Food & Beverage Manager with daily operations, staff planning, ordering and purchase
**LONDON MARRIOTT MAIDA VALE**
Surrounded by legendary attractions, London Marriott Hotel Maida Vale is a stylish fixture on the Northwest London cityscape. Here, we celebrate our uniqueness. We celebrate the dreamers who make their own mark, and with good reason.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you….