Housing with Support Manager
Nottingham, 30 Hours
Salary £29,189 – £30,726 (Part Time £24,580.80)
About Us
Metropolitan Thames Valley Housing has a vision that ‘everyone has a home and the opportunity to live well’; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living.
This role
Metropolitan Thames Valley are currently looking for an enthusiastic Housing specialist to join as on-site Housing with Support Managers in the Midlands area. The role at Rawlings Court is a part time post at 25 Hours per week over 5 days Monday to Friday. This role has a requirement to take part on an on-call rota – there is extra renumeration payment for this. We ask that all applicants have a full driving licence and a car to use for work purposes.
As the Housing with Support Manager your main responsibilities will include the safe and effective running of your housing scheme. You will be the single point of access for customers regarding all housing and support related queries. You will be a positive and professional representation of the organisation, to customers, visitors, contractors, other professionals, and key stakeholders.
All the customers are aged 55 and above requiring support to maintain a dignified level of independence. This includes a single service plus several residences in close proximity to the service but living in the community. While not all customers will be receiving care from Metropolitan Thames Valley, this may be provided by third parties, and you will be a point of contact for these providers.
What you'll need to succeed
As you will be the on-site manager, experience is essential as you will be the go-to person. You will often be lone working and while there is a wider team to support you on a day-to-day basis you will be responsible for making the decision. To be considered for interview your CV must demonstrate: –
1) Experience and awareness of the wellbeing and housing needs of vulnerable older persons
2) The ability to take a positive approach to problem solving and be decisive in your own decisions
3) A good understanding of Housing Management responsibilities and tenancy agreements rightsand obligations
4) Knowledge and understanding of the relevant legislation relevant to this customer group
5) Demonstrate a good understanding of customer service
6) Good awareness of adult safeguarding procedures and responsibilities
What you need to do now
If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.
Interview date and location
TBC
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.
To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made.
Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.
We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.
We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.
A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.
In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.
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