Overview
We’re delighted to be working with the Healthcare Infection Society (HIS) to recruit a Senior Systems & CRM Manager to play a pivotal role in shaping how the organisation uses data, systems and digital platforms to support its members and future growth.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
This is a senior, hands-on systems leadership role in a respected membership organisation at an exciting point in its development. You’ll lead the strategic direction and day-to-day performance of HIS’s core systems, including CRM, LMS, website integrations and finance systems, while exploring how automation, AI and data insight can enhance member experience and organisational effectiveness.
If you enjoy balancing strategy with practical delivery, working across teams, and helping a small organisation become more data-driven, integrated and future-ready, this could be a fantastic opportunity for you.
Role
Senior Systems & CRM Manager
Organisation
Healthcare Infection Society (HIS)
Location
Hybrid – Bloomsbury, London (Tuesdays & Wednesdays in office)
Contract
18-month FTC (with potential to become permanent)
Salary
c£50,000 (dependent on experience)
Benefits
30 days annual leave + Christmas closure, generous pension (up to 7%), flexible working, training budget and wellbeing support
You’ll be responsible for
- Owning and optimising the organisation’s data & CRM ecosystem
- Leading systems integration across CRM, LMS, finance and website platforms
- Strengthening reporting, dashboards and data governance
- Supporting membership model changes and digital delivery
- Advising senior leadership on systems strategy, automation and AI opportunities
Qualifications & Experience
We’re looking for someone with significant SYSTEMS & CRM ownership experience, strong systems thinking, and the confidence to work with both technical and non-technical stakeholders in a collaborative environment.
About HIS
HIS is a welcoming, purpose-driven membership organisation focused on advancing knowledge in the prevention and control of healthcare-associated infections. Their culture is collegiate, flexible and supportive, with a team that genuinely enjoys working together.
Interviews
Second interviews: 26 March (London)
Application
Kindly note that a cover letter will be required as part of your application. xwzovoh
We look forward to reviewing your application!
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