Senior Customer Success Manager

Company: This Is Prime
Apply for the Senior Customer Success Manager
Location: London
Job Description:

Senior Customer Success Manager – Enterprise Location: London (Hybrid: 2 days WFH)

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

Join a fast-growing SaaS Fintech with global expansion plans!

This is a top-tier sales role for an A-player with enterprise SaaS experience and a track record of building and developing strong relationships with Financial Services.

What You’ll Do:

  • Build high-value SaaS partnerships with mid-market and global brands
  • Handed 40 Enterprise accounts from day 1
  • Lead strategic conversations with decision makers
  • Work closely with a collaborative, industry-leading sales team
  • Manage, cross sell and retain Accounts from day 1

About You:

  • Proven success managing Enterprise
  • Skilled in consultative selling and uncovering customer challenges
  • Experienced in working with Fintech (more specifically taxtech)
  • Strong communication and stakeholder management skills
  • Based in or near London and happy with a hybrid working model
  • Must have CSM experience selling into CFOs and xwzovoh Finance

Why This Role:

  • Uncapped earning potential
  • Work with a market-disrupting, inspirational sales leadership team
  • Strategic, high-impact role shaping enterprise partnerships

If you think this opportunity really aligns, please reach out to me directly highlighting why.

Posted: April 2nd, 2026