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JOB TITLE: Valeting Support Manager
IMMEDIATE MANAGER: Valeting Services Manager
About the Role:
As a Valeting Support Manager you will support our Contract Managers in growing and maintaining high‑performing valeting operations. This is a hands‑on role focused on operational excellence, compliance, and maintaining the highest brand standards through regular site visits, coaching, and audits.
This role is field based in: M25 Corridor, Sevenoaks and Gatwick.
Key Responsibilities:
- Support, coach, and train site teams to deliver exceptional results and uphold company standards.
- Conduct daily checks across assigned sites to ensure compliance and performance consistency.
- Carry out quarterly SAS (Safety and Standards) visits within your region.
- Deliver and coordinate training sessions for new valeting site launches.
- Attend key site meetings and contribute to continuous operational improvement.
- Manage two operational regions, including:
- 4 days per week visiting 4–5 stores daily auditing.
- Availability to work two weekends per month as part of the rota.
- 1 day per week dedicated to development, SAS, and reviews with the Head of Valeting.
- Flexibility to adapt to operational requirements.
- Review declined work orders and follow up on action points.
- Participate in weekly Regional Teams calls.
- Complete 3 contractor audits and 4 near‑miss reports per quarter.
- Undertake overnight stays as required to support site visits and operational needs.
Requirements:
- Excellent communication, organisational, and interpersonal skills.
- Previous experience in retail or valeting operations is advantageous but not essential.
- Highly self‑motivated and capable of working independently.
- Strong diary and time management abilities. xwzovoh
- Willingness to travel extensively and work flexibly to meet business demands.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Management
Industries
Retail
…