Customer Support Team Lead — Scale SaaS with AI

A sustainability-focused startup is hiring a Customer Support Team Lead in London.

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

This role requires leading a team of Support Specialists, focusing on development and performance tracking to enhance customer satisfaction.

Candidates should have over two years of experience in managing support teams, significant proficiency with Intercom, and a curious mindset towards AI tools. xwzovoh

This position offers an opportunity to be part of an innovative company dedicated to environmental impact, with a flexible work model and an engaging remote culture.…