Customer Strategy & Delivery Lead

Company: British Airways PLC
Apply for the Customer Strategy & Delivery Lead
Location: London
Job Description:

A leading airline is seeking a Customer Delivery Lead to enhance the customer experience.

Please ensure you read the below overview and requirements for this employment opportunity completely.

This role involves working with the Customer Strategy & Transformation team to innovate key touchpoints, manage stakeholder relationships, and ensure seamless communication.

The ideal candidate will have a strong background in customer experience and the ability to develop actionable strategies. xwzovoh

Competitive salary and exceptional staff travel benefits included.…

Posted: April 2nd, 2026