- Pay Level: 6 £36,508 – £40,958 inclusive of Local Weighting Allowance
- Contract Type: 6 months Secondment
- Working Hours: 37 hours per week
- Location: Observatory House/ Slough Hybrid (minimum 2 days per week in the office)
- Directorate: Corporate Services
- Pay Level: 6 £36,508 – £40,958 inclusive of Local Weighting Allowance
- Contract Type: 6 months Secondment
- Working Hours: 37 hours per week
- Location: Observatory House/ Slough Hybrid (minimum 2 days per week in the office)
- DBS requirement: Enhanced
The closing date for applications is midnight on 14th March 2026Interviews will be held week commencing 23rd March 2026What You’ll Be Doing
Join our team and play a vital role in supporting the financial stability of our housing services while helping residents sustain their tenancies. In this role, you will be responsible for the collection and management of income across a diverse housing portfolio, including Council housing, Temporary Accommodation, and James Elliman Homes, as well as recovering arrears from former tenants.
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
You will work proactively with tenants to prevent rent arrears through early engagement, practical advice, and tailored payment arrangements that reflect individual circumstances. Where arrears do occur, you will manage cases effectively, taking appropriate recovery action in line with legislation, policies, and procedures, always balancing firm income recovery with a sensitive and supportive approach.
The role involves close collaboration with colleagues across Housing Services, Housing Benefits, and the Department for Work and Pensions, as well as external partners such as Citizens Advice, to ensure tenants receive the support they need. You will also represent the Council at County Court when required, preparing documentation, presenting cases, and working towards outcomes that are fair, lawful, and sustainable.
This is an opportunity to make a real difference by promoting financial inclusion, preventing homelessness where possible, and ensuring the Council’s income recovery services operate effectively and compassionately for the communities we serve.
Our Council
Our vision is to make a difference to our communities and our environment, and we would love you to join us in our mission! All our employees, whatever their job, contribute greatly to delivering services to local people – either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling, prosperous, and healthy lives.
What We Offer
We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever, and you will join a friendly and collaborative environment where you are encouraged to thrive.
We understand that everyone has different needs and circumstances. That’s why we’re committed to offering flexible and hybrid working arrangements that help you achieve the best work‑life balance and accommodate different working patterns. We encourage and welcome applications from people of all backgrounds. We select staff on merit and foster a workforce where people are valued and represent the local communities we serve.
Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director.
Alongside a Competitive Salary, We Provide
- 26–33 days annual leave (depending on length of service)
- Local Government Pension Scheme
- Wellbeing initiatives and active employee networks
- Tax‑free childcare and childcare services
- Annual increments (subject to performance and service)
- Season loan ticket – to help with the cost of your rail / bus journey to and from work.
Accessibility And Support
Slough Borough Council is an inclusive employer. We are committed to ensuring all applicants feel supported throughout the recruitment and interview process. If you require reasonable adjustments—such as printed interview questions or specific room layouts—please contact our Recruitment Team at All information will be treated confidentially and used solely to provide the necessary support.
We are also proud signatories of the Armed Forces Covenant. We welcome applications from serving personnel, reservists, veterans, and their families, and are committed to treating them fairly while recognising the skills, experience, and dedication they bring to our organisation.
This information will be treated confidentially and used solely to ensure we provide appropriate support throughout the recruitment process and beyond.
Right To Work And Checks
All applicants must have a valid right to work in the UK. If you require sponsorship, please contact before applying. We are committed to safeguarding children, young people, and vulnerable adults. All appointments are subject to satisfactory pre‑employment checks.
How We Recruit At Slough Borough Council
At Slough Borough Council, we’re moving Forward Together. We believe in our people, our purpose, and our progress. We’ve created a unified set of core skills to help you understand what we value — and what you can expect from a career with us.
Our 8 Core SkillsHow to Apply
Please click on the Apply button below to submit your application. We look forward to hearing from you!
Join our team at Slough Borough Council and help accelerate our journey of transformation and growth!
The Council reserves the right to close the advert early should we receive a sufficient number of suitable applications. xwzovoh
Join Slough Borough Council – Move Forward Together!
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