About Cleo
Are you the right candidate for this opportunity Make sure to read the full description below.About the Company
At Cleo, we’re not just building another fintech app. We’re embarking on a mission to fundamentally change humanity’s relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That’s the future we’re creating.
Cleo is a rare success story: a profitable, fast‑growing unicorn with over $300 million in ARR, growing over 2x year‑over‑year. This isn’t just a job; it’s a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, this might be your perfect fit.
About the Role
Join Cleo’s Strategy & Business Operations team, and help drive growth initiatives and international expansion. Working across stakeholders, you will be focused on three core priorities:
- Strategy & Planning – closely collaborate with senior leadership to identify growth and expansion opportunities for Cleo, including tracking revenue and performance gaps, driving initiatives to close said gaps, and identifying and validating potential new countries for launch.
- Operations – programme management & operational support to launch new geographies.
- Execution – support on distinct growth & expansion work-streams to ensure nothing gets blocked.
We’ll be at the heart of our revenue growth and international expansion plans – bringing Cleo to more people, in more locations. You’ll be trusted to solve a wide range of challenges, moving seamlessly between strategic thinking and hands‑on delivery.
Key Responsibilities
- Help shape Cleo’s global expansion roadmap and validate new markets.
- Lead investigations into revenue gaps and initiatives to boost performance.
- Build scalable systems, playbooks, and processes for repeatable initiatives and launches.
- Lead cross‑functional programme management for each individual initiative or market launch.
- Take ownership for coordination with Legal, Compliance, Partnerships, and Product to ensure alignment and readiness.
- Track metrics and performance to continually iterate on our approach.
- Provide operational support to senior leadership.
What We’re Looking For
- 3+ years of experience in an operations, strategy or a similar role, ideally in a fast‑paced tech or fintech environment.
- Proven track record of leading expansion initiatives such as GTM strategy, new market launches or other growth projects.
- A detail‑oriented, data‑driven approach to problem‑solving – excellent Excel skills a must.
- Ability to think strategically while executing effectively at an operational level.
- Experience managing projects/programmes with multiple stakeholders.
- Excellent communication and collaboration skills, with the ability to work effectively across all levels of seniority.
- Comfortable navigating change and ambiguity in a fast‑moving environment.
- A team player with a proactive, problem‑solving mindset.
What Do You Get for All Your Hard Work?
- A competitive compensation package (base + equity) with bi‑annual reviews, aligned to our quarterly OKR planning cycles. The base salary range for this position is £70,000‑£95,000 annually.
- Work at one of the fastest‑growing tech startups, backed by top VC firms, Balderton & EQT Ventures.
- A clear progression plan – we want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact, always with our complete support.
- Flexibility – we can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work.
- Hybrid‑first: Join our hybrid‑first team, where we blend the best of both remote and in‑office work. We expect our team members to be in our London office 1‑2 times a week. On Wednesdays, we buy you lunch but you can come to the office on whichever days work best for you!
Other Benefits
- Company‑wide performance reviews every 6 months.
- Generous pay increases for high‑performing team members.
- Equity top‑ups for team members getting promoted.
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days).
- 6% employer‑matched pension in the UK.
- Private Medical Insurance via Vitality, dental cover, and life assurance.
- Enhanced parental leave.
- 1 month paid sabbatical after 4 years at Cleo.
- Regular socials and activities, online and in‑person.
- We’ll pay for your OpenAI subscription.
- Online mental health support via Spill.
- Workplace Nursery Scheme.
- And many more!
Welcoming Everyone
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio‑economic backgrounds. xwzovoh If there’s anything we can do to accommodate your specific situation, please let us know.
Downloading the Test Flight
App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can play around with the functionality and features: J-18808-Ljbffr…