Job introduction
If the following job requirements and experience match your skills, please ensure you apply promptly.
We currently have an opportunity for an Events Supervisor to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Job responsibilities
- To support the delivery of high-quality food and beverage operations across Heritage Portfolio venues and major events, ensuring exceptional guest experiences aligned with our company ethos.
- To provide hands‑on supervisory leadership across multiple sites, including The Signet Library, Dundas Castle, Musselburgh Racecourse, private events, Edinburgh Zoo, and large‑scale external events.
- To support the Operations Project Manager in maintaining operational consistency and service excellence.
- To lead and motivate front of house, bar, casual and agency teams to deliver seamless, professional and memorable events.
- To ensure all operations are compliant with food safety, allergen, licensing and Health & Safety standards.
What we are looking for
- Previous supervisory or management experience within hospitality or event catering.
- Experience in high‑volume or premium hospitality environments.
- Strong leadership skills with the ability to motivate teams during busy periods.
- Excellent verbal communication and customer service skills.
- Ability to communicate clearly with team members and management.
- Experience handling guest complaints effectively.
- Ability to work under pressure and across multiple venues.
Flexible availability including evenings and weekends.
What you’ll do
Main Assignments
- Oversee food and beverage operations during events, ensuring optimal service delivery.
- Manage and support teams on site, delegating responsibilities effectively.
- Brief casual and agency staff prior to events, ensuring clarity of roles and break allocations.
- Follow and enforce standard operating procedures to maintain quality and consistency.
- Ensure guests are served in a friendly, welcoming and efficient manner.
- Maintain high standards of cleanliness across front and back of house areas.
- Ensure strict adherence to allergen procedures and licensing regulations.
- Protect company assets and stock through effective supervision and control.
- Resolve guest complaints promptly and professionally, escalating where appropriate.
- Support operational builds, derigs and logistical requirements where required.
What you’ll bring
Essential
- Previous supervisory or management experience within hospitality or event catering.
- Experience in high‑volume or premium hospitality environments.
- Strong leadership skills with the ability to motivate teams during busy periods.
- Excellent verbal communication and customer service skills.
- Ability to communicate clearly with team members and management.
- Experience handling guest complaints effectively.
- Ability to work under pressure and across multiple venues.
- Flexible availability including evenings and weekends.
Desirable
- Personal alcohol licence holder.
- First Aid qualification.
- Experience working with agency staff.
- Knowledge of stock control and cash handling procedures.
- Experience in premium or cultural venue environments.
Why Sodexo?
This is a fixed‑term contract from April to mid‑September. xwzovoh
Competitive hourly rate, part‑time hours.
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