Organization Unit Purpose
Emirates NBD Bank (P.J.S.C) was created in 2007 by the merger of Emirates Bank International (EBI) and National Bank of Dubai (NBD). It is now the dominant financial institution in the UAE and is one of the largest in the GCC and provides a full range of Banking Services. The Emirates NBD Group Head Office is in Dubai with international branches in Saudi Arabia, Singapore, India and UK, wholly owned subsidiary banks in Egypt and Turkey, and Representative Offices in China, Indonesia and Turkey. Emirates NBD London primarily focuses on Corporate and Institutional Banking, Private Banking, Wealth Management and Treasury.
TEAM AND STRUCTURE
About the London Corporate & Institutional Banking Team
The Corporate & Institutional Banking team engages across 2 client pools:
- Corporate Banking client pool;
- Institutional client pool;
For the above client pools, it employs 5 product groups:
- Global Transaction Banking (Trade Finance, Correspondent banking & Cash management);
- Structured Trade Finance;
- Real Estate Finance;
The Corporate Banking client pool consists of both FTSE 100-350 or equivalent companies across the UK and Europe (observing prevalent marketing laws across Europe) as well as large corporate clients within the network of Emirates NBD Group that fall within the risk appetite statement as defined from time to time. The Institutional client pool comprises of both Financial Institutions (“FI”) and Non-Banking Financial Institutions (“NBFI”) that are in line with the risk appetite of Emirates NBD Group as determined from time to time.
Team Structure and Reporting Lines
The Senior Manager – Business Support and CDD reports into the Head of Corporate & Institutional Banking.
The following lines report into the Senior Manager – Business Support and CDD:
- Senior Analyst – CDD x 2
- CDD (Customer Due Diligence) Analyst x 4
- Business Support Analyst
CORE RESPONSIBILITIES
- Drive the client onboarding process from both CDD/KYC perspective which includes:
- Performance management of CDD team including:
- Volume;
- Turnaround time;
- Quality;
- Ensure relevant CDD standards are adhered to and are in line with market and bring deviations to the
- attention of HoCIB and relevant stakeholders, including compliance;
- Responsible for the adherence to CDD procedures for the client base including:
- Collate and obtain KYC information from clients including but limited to identification and verification, transactional information;
- Challenge RMs on accuracy of statements and information;
- Maintain review diary in accordance with risk profile of underlying client base;
- Observe Financial Crime Risk Appetite Statement and wider Financial Crime procedures as will be published and amended from time to time
- Implement and adhere to onboarding policies with the support of HoCIB and develop best practice model with GHO;
- Ensure quality of submission of the team to minimize rejection rates for submission of CDD/KYC files
- Report through required channels on progress of CDD reviews;
- Manage adverse media screening for client portfolio through DJ Factiva, Online Watchlist and open source searches;
- Where appropriate, make recommendations for referrals to third party providers for screening;
- Handle compliance queries on both client transactions and client relationships from both Tanfeeth Dubai, as well as London Compliance on autonomous basis (where applicable) or pull basis (i.e.. by reaching out to stakeholders such as RMs if information is required)
- Act as back up and train additional staff
- Monitor public sources for adverse media such as Google and Bloomberg
- Maintain the physical and electronic archive for client files;
- Ensure adherence of the wider team to relevant data quality requirements;
- Providing support as and when required by HoCIB which may include:
- Payment support and ensuring continuity for retail queries
- Ensure retail services are managed to the existing standard throughout by ensuring the analyst role is sufficiently resourced at all times
Team Management
- Managing and developing the CDD and business support team
- Assigning tasks and delegating duties
- Responsible for team’s deliverables
- Ensure compliance of the team with relevant internal and external regulation as announced from time to time through official communication channels
- Ensure business continuity within the team
Compliance Responsibilities:
ENBDL’s Compliance Department typically publishes policies, procedures, guidance, white papers surrounding Anti-Money Laundering rules and regulations, nevertheless, Relationship Managers/Analysts/Support Staff must be aware and familiar with the Joint Money Laundering Steering Group Guidance, Financial Action Task Force (FATF) Guidance and UK Anti-Money Laundering regulation requirements. You must be able to identify any potential Financial Crime risks that a customer, operation/transaction may bring to ENBD London, flag it and/or escalate it to the appropriate Senior staff members/MLRO. Ongoing awareness and training surrounding Financial Crime risks will be required in order to successfully execute your role.
DATA GOVERNANCE COMMITTEE
Your duties and role as a member the Data Governance Committee shall include, but are not be limited to:
- Promoting a culture of data security and good practice across the Bank;
- Providing support in the development and ongoing implementation of GDPR programmes and strategies;
- Identifying risks and “near misses” of the Bank and working on minimizing and preventing such risks and any further incidents;
- Assisting the Data Protection Officer by monitoring the implemented data controls across the Bank on a departmental level and identifying any breach of the controls or policies across the Bank;
- Discuss upcoming legislation and/or updates and its impact on the Bank and what changes/processes are required;
- Attending and contributing to monthly Data Governance Committee meetings.
Education
Qualification in relevant fields such as:
- ICA
- ACAMS
Experiences
6 years experience within UK Banking Industry in one of the following areas:
- KYC/CDD
- Compliance
Knowledge & Skills
- Proficient in Excel (Advanced Level Desirable)
- Excellent command of written and spoken English
- Excellent interpersonal and verbal skills
- An able team player
- Ability to work on own initiative and ability to prioritise work
- Exceptional time management skills with the ability to thrive whilst working under pressure
- Accurate organized individual, flexible and happy to undertake any task in support of the team members and thus the client
- Excellent knowledge of MS Office skills in Word, Excel and PowerPoint
- Should have a positive “can do” attitude combined with a flexible approach to the tasks require
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