Assistant – Client Services / Sales Support (Bank, London)
We are working with a highly established, international business within the luxury retail space, supporting senior professionals across the City and West End.
They are now looking for a proactive and detail-oriented Assistant to join a busy and fast-paced team based in Bank.
The Role
This is a varied, hands-on position supporting a high-performing sales professional. You will play a key role in ensuring the smooth day-to-day running of the business and delivering a seamless client experience.
Responsibilities include:
- Managing and maintaining client and prospect databases
- Supporting with referral generation and pipeline activity
- Processing orders, returns, and alterations
- Preparing products for client appointments
- Booking and coordinating client fittings
- Managing inventory and stock control
- Handling client queries via phone, email, and in person
- Assisting with accounts processes including payments and expenses
- Supporting with social media updates
About You
- Highly organised with strong attention to detail
- Confident communicator with a professional phone manner
- Proactive, self-sufficient, and able to work both independently and as part of a team
- Comfortable in a client-facing environment
- Strong IT skills, particularly Microsoft Office
- Minimum GCSE (or equivalent) in Maths and English
What’s on Offer
- Competitive salary
- Private medical insurance (including mental health support)
- Life insurance and travel insurance
- Generous holiday allowance (increasing with tenure)
- Clothing allowance/discount
- Company share scheme (subject to tenure)
- Additional lifestyle benefits including cycle to work and home tech schemes
Why Apply?
This is a fantastic opportunity to join a well-established, global business where you will gain exposure to high-profile clients and play a key role in a growing, client-focused team.
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