Chief Operating Officer

We are currently seeking an experienced Chief Operations Officer (COO) to join a dynamic and fast-growing global insight consultancy. This is an exciting opportunity for someone with extensive operational leadership experience, particularly in a high-growth, tech-enabled environment. As a key member of the leadership team, you will oversee the operational infrastructure and ensure it scales with the company’s rapid global growth.

Key Responsibilities for the Chief Operations Officer

• IT Services & AI Integration: Assess and manage changes to the IT infrastructure across all subsidiary companies. Lead the development of IT architecture and compliance frameworks, especially focusing on the integration of AI in a safe, scalable way.
• Risk & Compliance: Manage a team overseeing complex GDPR legislation, data storage, and AI usage compliance. Ensure transparent communication between operational and commercial teams.
• HR Management: Oversee HR teams, including payroll and legal compliance across UK and US markets, ensuring smooth operations.
• Vendor Management: Manage relationships with external suppliers supporting IT, HR, and Risk & Compliance, including performance reviews and contract renewals.
• International Operations: Coordinate operations across the UK and US, navigating different legal frameworks and communication styles.
• Operational Scaling: Work at “immense speed” to build and adapt operational systems to support a business that intends to double in size over the next few years.

Skills and Experience Required for the Chief Operations Officer

• Proven leadership experience in a consultancy or high-growth, tech-enabled environment.
• Strong operational expertise with a broad understanding of IT, Risk & Compliance, HR, and Vendor Management.
• Experience navigating international operations, ideally with previous work with US-based leadership teams.
• Hands-on, action-oriented approach with the ability to quickly adapt to new challenges and opportunities.
• Excellent communication and decision-making skills, particularly when working at the senior leadership level.

What You Will Bring as a Chief Operations Officer

• Proven Scaling Experience: Experience working in a high-growth business where operational strategy supports commercial success.
• Strategic Vision: Ability to make swift decisions and execute plans with minimal guidance, while maintaining clarity in communication with senior leadership.
• Adaptable Mindset: Ability to evolve strategies and processes as the business and technology landscape changes, especially with AI developments.

Join a Leading Consultancy on its ambitious growth journey

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