Head of Service Management — Hybrid ITSM Leader

A well-established technology organisation in Glasgow is seeking a Head of Service Management to take ownership of IT service delivery across multiple sites. This senior operational role requires leadership of day-to-day service operations and improving service stability and performance. The ideal candidate will have extensive experience in service management, particularly within ITIL frameworks. This role offers a hybrid working environment, allowing 3 days in-office and 2 days working from home.#J-18808-Ljbffr…