Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS
Build resilience. Shape readiness. Protect a global business.
We’re seeking an Enterprise Resilience Manager to play a pivotal role in strengthening our organisation’s ability to anticipate, withstand, and recover from disruptions in an increasingly complex world. Reporting into our Enterprise Resilience Director and based in our global HQ in Windsor, UK.
This role forms an integral part of our broader risk management and control framework – focused on strengthening at a strategic level our overall preparedness, resilience and positioning IHG for success.
At IHG, our purpose is to deliver True Hospitality for Good and resilience sits at the heart of that promise.
If you thrive in a high impact environment and want to directly influence how a global business prepares for and responds to disruption, this is a rare and exciting opportunity.
What you’ll do
- Serve as a resilience partner and subject matter expert for IHG’s global crisis network and critical business areas.
- Lead and evolve key components of our Enterprise Resilience and Crisis Management programmes, including methodologies, operating models, and toolkits.
- Oversee and validate resilience health checks, including BIAs, risk assessments, and recovery readiness across processes, partners, technology, and data.
- Develop and maintain business continuity and crisis response plans.
- Design and lead training, exercises, and simulations to build organisational preparedness.
- Support compliance by leading regulatory engagement related to resilience.
- Manage our resilience software, ensuring smooth operation and end‑user adoption.
- Provide actionable data insights to support risk‑based decision making.
- Drive continuous improvement, aligning our programmes with industry best practice and emerging opportunities, including those enabled by AI.
Working as part of the Risk & Assurance Team within Business Reputation & Responsibility (BRR)
What you’ll bring
- Extensive experience in risk, resilience, business continuity, crisis management, and operational resilience, ideally in a global environment.
- Solid understanding of resilience frameworks, BIAs, risk assessments, and exercise design.
- Experience with resilience software and project management tools.
- Hospitality experience is a bonus but not essential.
- Relevant degree or industry certifications e.g., CBCP or relevant work experience.
Closing date for Applications: Tuesday 14th April 2026
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
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