Job Description
About the Role: As the Office Manager, you will play a pivotal role in ensuring the smooth day‑to‑day operation of our Newcastle office. You’ll provide facilities that reflect and support a professional work environment while fostering a cohesive and collaborative team culture across all staff.
This is a dynamic position that combines operational excellence, people engagement, and proactive problem-solving. If you thrive in a fast‑paced environment and enjoy making things run seamlessly, we’d love to hear from you.
Key Responsibilities
- Reception & Client Service: Act as the first point of contact for visitors and clients, ensuring a professional and welcoming experience.
- Facilities Management: Oversee leases, OH&S compliance, office maintenance, cleaning, furniture, IT and telephone facilities, and company vehicles.
- Financial Administration: Manage office expenditure, banking processes, and related reporting.
- Quality Assurance: Maintain Business Management System certification and compliance.
- IT & Communications: Coordinate procurement of ICT hardware, software, and networks; manage support services and online systems.
- HR Support: Facilitate onboarding, inductions, training support, and departure processes for staff.
- Office Operations: Organise office communications, supplies, hot desk bookings, catering, events, and travel arrangements.
- Tender/Bid Support: Assist with bid preparation, document formatting, and submission.
- Project Administration: Provide administrative support to project teams as required.
- Leadership Support: Maintain calendars for core activities (invoicing, timesheet cut‑off), key meetings (Town Hall, B2B, YPF, Lunch & Learn), and bid templates.
Qualifications
- 2–5 years' experience in an administrative or office management role.
- Exceptional attention to detail and commitment to quality.
- Strong organisational and time management skills with the ability to prioritise effectively.
- A proactive, self‑starter mindset with excellent problem‑solving abilities.
- Outstanding communication and interpersonal skills.
- Proficiency in Microsoft Office and general technical aptitude.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
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