What You Will Do
Johnson Controls is looking for an experienced Field Delivery Manager to lead, inspire, and manage a team of skilled technicians. In this role, you’ll oversee resource planning and cultivate a motivating environment where your team can thrive and meet high‑performance standards. You’ll ensure contractual obligations are met and customer satisfaction remains a top priority by understanding their requirements and coordinating work assignments efficiently. This position operates on a hybrid basis, combining office‑based responsibilities with field visits across the Central region of the UK.
How You Will Do It
- Lead your team with confidence, making sound decisions even in ambiguous situations and driving change initiatives.
- Verify and implement remedial repair quotations to maintain expected business margins.
- Ensure site‑specific RAMS are completed in line with Health & Safety requirements.
- Oversee technician tools and equipment management, including PAT testing and calibration, and ensure adequate PPE is issued and well maintained.
- Balance commercial priorities while managing multiple tasks and projects simultaneously.
- Develop and implement effective planning and organisational strategies to meet service‑level targets.
- Foster a culture of curiosity and continuous learning for both yourself and your team.
- Promote collaboration across internal teams and external partners to drive improvement and establish best practices.
- Cover out‑of‑hours and act as backup for on‑call engineers.
What We Look For
- Proven experience in the HVAC industry coupled with solid knowledge of boilers, HVAC and refrigeration systems in industrial and commercial settings.
- Previous supervisory experience; an IOSH qualification is advantageous.
- Ability to influence, manage, and collaborate with internal and external stakeholders at all levels.
- Excellent verbal and written communication skills, with the ability to convey technical information clearly to non‑technical audiences.
- Proficiency in IT systems, including Word, Excel, PowerPoint, and Apple iPad systems.
What We Offer
- 25 days of holiday plus bank holidays & holiday purchase scheme.
- Company vehicle & IT equipment provided.
- Life assurance & pension.
- Mental health support and development opportunities.
- Employee referral scheme and discounts on Johnson Controls security products.
- Voluntary benefit schemes, including childcare vouchers, cycle‑to‑work programmes, eye care vouchers, and high‑street discounts.
If you’re ready to take the next step in your career and lead a high‑performing team in a globally recognised organisation, we’d love to hear from you.
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