Data-Driven ITSM Service Lead

Company: Financial Times

Location: London

Posted: April 3rd, 2026

A leading news organization in Greater London seeks an ITSM Service Manager to enhance service management processes. You will proactively identify inefficiencies, collaborate with various teams, and drive improvements to enhance employee experience. The ideal candidate is a solution-driven professional with strong problem identification skills and a track record in service management, capable of working effectively with globally distributed teams. This role offers an opportunity to make a significant impact within a diverse and innovative work environment. #J-18808-Ljbffr
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