Senior Business Analysis

The Senior Business Analyst leads a team to undertake the review and analysis of the organisation’s business intentions, services, processes and information needs to identify changes that lead to business improvements

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Department: Project Management

Project Location(s): London – United Kingdom

Compensation: 54.000 GBP P/A

Responsibilities

• Enhance business systems by providing accurate information about business needs and priorities
• Analyse and consolidate information to develop business cases to support achievement of business objectives
• Extract data reports and review information to identify trends, system pain points and opportunities for business improvement across the business
• Provide plain language advice on technical issues to non-technical audiences
• Work with key stakeholders to identify how changing business requirements may be delivered with existing solutions
• Coordinate process improvement test cases, liaising with DSG and client business units, evaluating and reporting on potential process improvement initiatives and instituting systems changes
• Develop and use information material such as process descriptions, checklists, templates and guides to assist staff with implementing defined processes
• Guide and support team members to provide customer focused services

Skills/Experience

• A bachelor’s or master’s degree in computer science or a related field is a good starting point for this position.
• Escalate issues, keep informed, advise and receive Inspire and motivate team, provide direction and manage performance
• Mentor, lead and support the team and share information and research and Ensure consistent and coordinated xwzovoh customer services through teamwork and collaboration
• Resolve issues and provide solutions to problems
• Provide information regarding agency sector wide rules and standards
• Represent the organisation in an honest, ethical and professional way and encourage others to do so
• Demonstrate professionalism to support a culture of integrity within the team/unit
• Ensure that others understand the legislation and policy framework within which they operate and act to prevent and report misconduct, illegal and inappropriate behaviour

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