Job Title
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Customer Service & Administrator
Location
Manton Wood, Sherwood Drive, Worksop, S80 3FY
Pay Rate
From £12.78 per hour, paid weekly
Hours
8‑hour shifts between 06:00–18:00, Monday to Friday (maybe odd weekend date)
Join Our Team! We’re seeking Customer Service & Administrators to work with our prestigious client in Worksop. You’ll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish. If you have experience in a similar role and are looking for long‑term development with the potential for a permanent contract, this is your opportunity.
What You’ll Be Doing
- Communicating proactively and reactively with customers
- Investigating and resolving customer queries in a timely manner
- Escalating issues to the Customer Services Manager when needed
- Liaising with planning and transport teams regarding late/failed deliveries and re-bookings
- Supporting continuous improvement within the customer services department
What We’re Looking For
- Excellent communication and interpersonal skills
- Previous customer service experience
- Strong conflict management abilities
- Experience using Transport Management Systems (ideally Microlis)
Benefits
- Clean and friendly working environment
- Long‑term work with genuine permanent opportunities
- Overtime available
- Work with a large international client
- Free on‑site parking
- On‑site canteen
- Easy site access
- 28 days holiday per year
- Weekly pay
- Pension scheme
- Employed status with personal accident insurance
Ready to take the next step? xwzovoh Apply now to join our next induction and start your journey with us. Immediate starts available!
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