Banking Customer Service Advisor (Ballymena / FTC) TLNT1_NI

Honeycomb is delighted to partner with a well-established financial services organisation in Northern Ireland to recruit a Customer Service Advisor for its Ballymena branch. This full-time, fixed-term position (9-12 months) is an excellent chance to join a respected company known for its community focus and dedication to delivering outstanding customer support. The Role As a key front-of-house contact, you will greet customers warmly and provide clear, helpful guidance across a wide range of banking services. Your role is central to ensuring that every customer enjoys a smooth, positive, and confidence-building experience when visiting the branch. Main Duties Deliver exceptional customer service, ensuring interactions are professional, friendly, and solution-driven. Handle customer queries and clearly outline available banking products and services. Assist with account openings, updates to personal information, lodgements, and withdrawals. Encourage and support customers in using digital and self-service banking channels. Build strong customer relationships and consistently reflect the organisation’s values. About You You enjoy working with people, communicate with confidence, and take pride in delivering excellent service. At least 6 GCSEs (Grade C or above), including English and Maths. Desirable Experience in banking, financial services, or a cash-handling retail position. Full, clean UK driving licence. This position provides a fantastic opportunity to join a trusted financial organisation with deep local roots and a genuine focus on its customers and staff. You’ll gain valuable experience, develop your skills, and work within a welcoming, supportive team committed to high-quality service. Skills: Banking Advisor Retail Banking Cusotmer Advisor 6 GCSE Ballymena Personal Banking…