We are looking for a skilled engineer to join our team in Alnwick. As a Service Engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard. This is a fantastic opportunity to utilise and develop your engineering skills in a varied and interesting role.
Responsibilities
- Repair and maintain machines on customers sites to meet manufacturer’s specifications.
- Attend breakdowns, perform fault finding and repair on machines.
- Accurately complete all relevant paperwork daily.
- Submit daily timesheets and job cards.
- Order parts accurately and work closely with the parts department.
- Collaborate closely with the service supervisor.
- Train and mentor apprentice engineers.
- Carry out inspections and repairs of machines at the depot in accordance with manufacturer’s specifications and applicable regulations.
Qualifications & Skills
- Relevant qualifications such as City & Guilds, NVQ or SVQ in Construction Plant, HGV, Light Vehicle, etc. (essential).
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions and fault finding using electronic diagnostic equipment.
- Strong prioritisation skills to work effectively in a busy environment.
- Excellent customer service skills and ability to build rapport with our customers.
- Good IT skills.
- Flexible, positive, and outgoing approach to work.
Company Overview
Scot JCB is part of the Scot JCB Group, which includes Scot JCB, Scot Agri, Stewart Plant Sales and Scot Industrial Air. With over 60 years of experience, we have supplied and serviced JCB machinery throughout Scotland and the North of England across a network of 15 depots. We pride ourselves on delivering world‑class service and supporting clients from all over the country.
Benefits
- Competitive salary reviewed yearly.
- 39‑hour basic working week and competitive overtime rates.
- Opportunity to earn £1 more per hour through our appraisal program.
- Average holiday pay reflecting overtime worked.
- 30 days annual leave, increasing to 35 days with longer service.
- Option to buy/sell up to 5 days annual leave per year.
- Company van available for private use in line with HMRC guidance.
- Laptop, phone, uniform and overalls.
- Health and wellbeing plan – cashback for dentist, optician, physiotherapist and more.
- Employee Assistance Programme – free counselling and legal advice.
- Access to high‑street discounts and savings through Perks.
- Contributory pension scheme.
- Life assurance of three times your annual salary.
- Employee referral programme.
- JCB and in‑house training.
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