At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
The Role
We are looking for an experienced Senior EA to support our CEO and Operating Group, reporting directly to the CEO. This is a part-time role, ideally 4 days per week, with flexibility for the right candidate.
This is not a traditional EA role focused only on diary management. It is a trusted partnership role at the centre of how our leadership team works together.
You will create clarity, protect focus and ensure conversations turn into action. You will bring structure and calm to a global executive team across the UK and North America.
Location
This role is available for candidates based in London or the surrounding areas. It is primarily remote, with the expectation of attending our London office a couple of times per quarter.
Responsibilities
Create clarity and momentum
- Prepare agendas and materials for Operating Group, Board and All Hands meetings
- Capture decisions and track actions through to completion
- Bring focus when discussions or priorities start to drift
Protect time and focus
- Manage complex, multi time zone calendars for the CEO and Operating Group
- Balance competing priorities with sound judgement
- Push back respectfully when needed
Support high-trust work
- Coordinate investor meetings and confidential initiatives such as M&A
- Prepare clear documentation and manage information flow securely
- Act as a calm, discreet presence in sensitive situations
Connect a global team
- Build strong relationships across the UK and North America
- Bridge time zones and communication styles
- Encourage openness and reduce silos
Operational excellence
- Arrange international travel when required
- Suggest practical improvements to how the team works
About You
- Experience supporting C-level or senior executives in global environments
- Calm, thoughtful and able to bring structure without ego
- Comfortable being direct and challenging respectfully
- Strong written skills, able to turn complexity into clarity
- Confident working across cultures and time zones
- High emotional intelligence and sound judgement
- Trusted with confidential information
- Comfortable using tools such as Google Workspace, Slack and modern productivity tools
Why Join Masabi?
- Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
- Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
- Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.
We’re already powering journeys – are you ready to join us?
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