Health, Safety & Security Manager – 02- Security

As a Health, Safety & Security Manager you will be responsible for Security, Health & Safety and Crisis Management by taking a proactive approach to these areas for the Intercontinental London – The O2 and The Arora tower to ensure legal, company and brand compliance, implementation of security/ Health and Safety policies, protocols, and training to make sure that the environment in the organisation is safe for our employees, guests and visitors.

Responsibilities

• Oversee the day-to-day management of the Security Department, supporting all departments at InterContinental London – The O2.
• Protect company assets against theft, fire, assault and other risks, keeping senior management informed of any incidents or threats.
• Complete detailed incident reports, conduct investigations, gather evidence and maintain accurate security logs.
• Lead hazard spotting, manage the Safety Management System (Diligence), and ensure all health and safety documentation is current and compliant.
• Guide and approve departmental risk assessments, audits and safety inspections, following up on remedial actions.
• Chair Safety Committee meetings (if appointed) and coordinate annual reviews of Health & Safety, Fire Safety, and Crisis & Emergency Plans.
• Manage cash handling procedures, key control systems, security equipment, and lost property processes.
• Respond to emergencies in line with hotel procedures, ensuring familiarity with fire safety, first aid equipment and evacuation plans.
• Deliver Health & Safety inductions and statutory training, including fire awareness and fire party training, for managers and staff.
• Maintain high standards of customer service, confidentiality, legal compliance, and knowledge of hotel policies, facilities and operational procedures.
• Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London – The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK’s largest pillar-free ballroom.

Qualifications & Requirements

• Excellent communication skills.
• Remain calm whilst under pressure.
• Ability to be correct, secure and courteous in handling any disciplinary or criminal cases.
• You value being part of a team and supporting your colleagues.
• A smart and professional appearance.
• Most of all, you will have an approachable, positive, and proactive manner.
• 5-star hotel experience in a similar role would be a real advantage.
• SIA Licence a must.

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