Hybrid Customer Experience Team Lead - Coaching & KPI

A leading retail company in the UK is looking for a motivated Team Leader to lead their Contact Centre team. This hybrid role involves coaching and developing team members, managing performance against key KPIs, and participating in key projects. Ideal candidates will have contact centre leadership experience, strong communication skills, and proficiency with Microsoft Office. The position offers competitive compensation and various employee benefits. #J-18808-Ljbffr