Hours: Monday–Friday, 8:30–5:00
Department: Subscriber Planning & Dispatcher Team
Join our busy Subscriber Planning & Dispatcher Team, where you’ll play a key role in keeping our installation and service operations running smoothly. This team is the central link between customers, engineers, and daily scheduling — and you’ll be right at the heart of it.
What We Offer
- Competitive Salary: Reflecting your skills and experience
- Generous Leave: 25 days annual leave plus Bank Holidays
- Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
- Comprehensive Benefits: Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
- Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
- Career Development: Extensive growth and advancement opportunities
What You’ll Do
- Coordinate van‑stock replenishment by monitoring levels and arranging replacements
- Process job payment amendments
- Track and manage returned stock
- Prepare and send customer communication letters
- Support escalations with FLMs (Field Line Managers) and engineers
- Spot and correct errors before they become risks
What You’ll Bring
- Strong time‑management
- Excellent attention to detail
- Confident basic IT skills
- A team‑focused approach
- Problem‑solving ability
- Ability to prioritise effectively
If you’re organised, proactive, and enjoy supporting a fast‑moving operational team, this role could be a great fit.
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