Property Services and Compliance Manager
Full time
Salary circa £60k
Our client is a successful, small community-based registered provider of social housing based in Penge, Southeast London. They own and manage approximately 700 homes, with more in the pipeline. This includes homes that they own and those that they manage as part of their partnership with the London Borough of Bromley, and they are passionate about working together with their residents and making a positive impact on the community.
This fantastic Housing Association is seeking an experienced manager, with a strong customer focus and good understanding of repairs, maintenance and health and safety compliance. They need someone who wants to make a positive difference to their residents and can inspire and lead a small team to deliver all aspects of property services and compliance matters, with a strong focus on resident satisfaction. They are a small, friendly, enthusiastic and customer focused team who aim to punch above their weight and hold their values dear; they are looking for a manager than can do the same! Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and their residents.
You will lead and direct all aspects of property services and compliance, including:
- Responsive Repairs
- Voids
- Health & safety compliance across all homes
- Damp, mould and condensation works
- Disrepair cases
- Communal services, including cleaning and gardening
- Ensuring adherence to legislative and regulatory requirements
You will need a positive and resilient approach with excellent communication and relationship building skills. You will need to have a collaborative, hands‑on approach suited to a small organisation. As well as technical expertise and experience, and a passion for customer service, the successful candidate will embody the vision, values and ambitions of this Housing Association.
The successful candidate will:
- have significant experience in delivering repairs, maintenance, voids and compliance within social housing
- be a strong and organised people manager, able to support, lead and work collaboratively with their team
- muck in as needed, be able to balance leadership of the team with practical delivery of compliance functions
- have excellent customer service and complaint management skills
- have strong knowledge of damp, mould and condensation management
- have knowledge or experience of procurement processes
- have a positive outlook, approachable manner and be customer focused
- be self‑motivated and able to think and work autonomously, with strong problem‑solving skills
You will need to have a full driving licence and access to a vehicle.
Why Join?
You’ll be part of a supportive and dedicated team that strives to “punch above its weight.” You’ll have the opportunity to make a tangible difference—not only to the organisation but to the lives of the residents they serve.
If you would like to find out more about the role please contact Julie Kellaway at The Housing Executive on 02076203048 or have a look at the attached pack.
Application is by CV and Supporting Statement – Closing Date is 9.00 April 21st 2026
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