German Speaking Customer Service Specialist

We’re hiring for a German Speaking Customer Service Specialist to join an international company.

Location & Work Arrangements

Hybrid – Basingstoke office (50 minutes from Central London by train) 3 days a week. 2 days a week work from home/remote.

Languages

Fluency in German is essential.

Company Background

Our client is an international company.

Responsibilities

• Managing customer emails and telephone calls to offer full sales support
• Identify a new possible sales opportunity from a new customer enquiry
• Proactively contact customers to develop a sales relationship when necessary
• Develop and maintaining strong business relationships with brand Ambassadors and Influencers in Germany
• Contributing to a collaborative team environment and company-wide goals
• Maintaining a positive, professional business attitude
• Use communication skills to identify problems and achieve the best solutions

Candidate Profile & Skills

• Fluency in German, both written and spoken
• Experience in a customer service or inside sales role
• Excellent communication, listening, and influencing skills.
• Strong customer service focus
• Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous)
• Highly organised, detail-oriented, and proactive in problem‑solving

Salary & Benefits

• Fantastic base salary + 15% bonus potential (7.5% company performance, 7.5% personal target).
• Hybrid working combining time in the office with flexibility to work from home on Tuesday and Wednesday each week.
• Private healthcare, wellbeing allowance, and contributions toward dental and optical care.
• Generous staff discounts and access to hundreds of retail savings.
• Extra holiday perks, including your birthday off!

To apply for this exciting opportunity, please send your CV to us immediately.

#J-18808-Ljbffr…