Company: Hitachi Solutions
Location: London
Job Description:Job Description
The Role
We are looking for a Senior UX Designer to join our User-Centred Design (UCD) practice.
You will work within multidisciplinary teams delivering complex digital transformation programmes across public and private sector organisations. Senior UX Designers play an important role in translating user needs and business goals into intuitive, usable and coherent digital experiences.
This role involves working across the full lifecycle of digital products and services, from early problem exploration and sales support through discovery, design and delivery to live service improvement.
You will collaborate closely with service designers, user researchers, engineers, product managers and architects to ensure solutions respond to real user needs while working within organisational, technical and regulatory constraints.
Key Responsibilities
Experience and interaction design
Design intuitive and usable digital experiences that respond to user needs and business goalsCreate design artefacts such as user flows, wireframes and prototypes to communicate and test ideasContribute to shaping the user experience of complex digital services across multiple channels and touchpointsTranslate research insights and service concepts into practical product and interface design solutionsWorking across the delivery lifecycle
Contribute to early project shaping and discovery work to help teams understand user needs and problem spacesCollaborate with multidisciplinary teams during design and delivery phases to develop and iterate solutionsSupport usability testing and design validation to ensure products meet user needsContribute to improving products and services once they are live through ongoing iteration and learningCollaboration and consulting
Facilitate workshops and collaborative design activities with clients and delivery teamsWork closely with engineers and architects to ensure designs are feasible within technical and organisational constraintsCommunicate design decisions clearly and support teams in making evidence-based product decisionsContribute to a shared understanding of user needs across teams and stakeholdersContributing to design practice
Advocate for user-centred and evidence-based design approaches within delivery teamsContribute to design standards, design systems and shared design practicesSupport and mentor more junior designers where appropriateShare knowledge and learnings within the wider UCD teamQualifications
Skills and Experience
We are looking for designers who combine strong interaction design capability with the ability to work effectively in complex delivery environments. You may have gained your experience in consulting, product teams or large digital transformation programmes.
Essential
Strong experience designing digital products or services in multidisciplinary teamsAbility to translate user needs, research insights and business goals into practical design solutionsExperience creating user journeys, wireframes and prototypesExperience designing and iterating solutions based on user feedback and usability testingStrong collaboration skills when working with engineers, product managers and researchersAbility to communicate design thinking and rationale clearly to both technical and non-technical stakeholdersUnderstanding of accessibility and inclusive design principlesPreferred Experience
We would particularly welcome candidates with experience in:
Consulting or digital transformation environmentsEnterprise technology ecosystemsUK Government or public sector servicesDesigning experiences within complex organisational or regulatory environmentsWe are interested in designers who are curious about how emerging technologies are changing digital services. This includes interest in:
how artificial intelligence is shaping user experienceshow new tools and technologies can improve research and design practicehow organisations can responsibly integrate new technologies into experiences that work for peopleAdditional Information
In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future.
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Posted: April 4th, 2026
