At Holland & Barrett, we’re growing our international business and bringing our wellness products to more people, in more markets. That means navigating different regulations, requirements and ways of working every day.
We’re looking for an International Trade Compliance Lead to help us do that well — keeping our products moving compliantly while supporting our commercial teams to make the right decisions.
This is a hands‑on role where you’ll learn, build your expertise and become a go-to person for trade and compliance questions across the business. You don’t need to know everything from day one — but you’ll be curious, proactive and confident finding the right answers.
The Role
- Support international trade and export compliance across our product range
- Ensure products are correctly classified and meet import/export requirements
- Work closely with Category, Supply Chain and Commercial teams to answer day‑to‑day trade and compliance queries
- Help teams understand requirements around customs, documentation, labelling and market accessLiaise with customs authorities, agents, freight forwarders and external partners
- Maintain accurate product documentation, certifications and compliance records
- Identify potential risks early and support practical solutions
- Share knowledge with colleagues and help build capability across the business
The Person
- Experience in international trade, customs, compliance or supply chain
- A solid foundation in trade or compliance, with the confidence to navigate requirements and find the right solutions
- Understanding of areas such as Incoterms, commodity codes, documentation or import/export processes
- Confidence working with different teams and explaining complex topics in a clear, practical way
- A proactive mindset — comfortable taking ownership and following through to resolution
- Strong attention to detail and problem‑solving skills
What we offer
Our Benefits for this role include, but not limited to:
- 33 days’ holiday, including bank holidays, plus holiday purchase scheme
- 24/7 Virtual GP access
- Private medical insurance – single cover (after 12 months’ service)
- Annual free at‑home health testing kit (after 6 months’ service)
- Access to our Employee Assistance Programme and Mental Health First Aiders
- Workplace pension with employer contribution
- Life assurance (2x salary, after 6 months’ service)
- £50 colleague product allowance on Holland & Barrett products (after 6 months’ service)
- 25% colleague discount, available in store and online, with free delivery on online orders
- Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps
- Cycle to Work scheme
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues’ unique and varying experiences, backgrounds, identities and cultures – I am me, we are H&B.
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