Incidents & Problems Lead (Hybrid, AI-Driven)

A growing technology company in London is seeking an experienced Incident & Problem Manager to enhance their operations. This role demands expertise in incident management and strong collaboration with other teams. You will lead initiatives to improve incident response and minimize downtime for customers. Ideal candidates will have 5+ years of experience, proficiency in advanced tools like Jira and FireHydrant, and a passion for customer-centric processes. This position offers a unique blend of remote work and in-person collaboration.#J-18808-Ljbffr…