Company: Civic Recruitment Limited
Location: Rugby
Job Description:
Full time | Civic Recruitment Limited | United Kingdom
Posted On 31/03/2026
Job Information
City Rugby
Province Warwickshire
Postal Code CV21
Job Description
3 Month Contract With A Local Authority
Role Purpose
To stabilise, restore, and improve the delivery of Waste Services by taking hands-on operational responsibility. The Service Improvement Lead will work embedded within the team to ensure services run efficiently, meet operational standards, and deliver expected outcomes.
Key Responsibilities
- Take direct operational responsibility for day-to-day service delivery.
- Identify operational failures, bottlenecks, and inefficiencies, implementing immediate fixes.
- Provide hands-on leadership and support to managers, supervisors, and staff to improve service delivery.
- Develop and implement workflows, processes, and operational standards.
- Ensure compliance with council policies, statutory requirements, and best practice.
- Monitor performance, producing regular operational reports and updates for senior management.
- Support task allocation, supervision, and prioritisation of staff activities.
- Liaise with stakeholders to resolve escalated issues promptly.
Requirements
- Proven experience in turning around underperforming services.
- Strong leadership, organisational, and problem-solving skills.
- Ability to lead and work alongside operational teams.
- Experience managing staff, processes, and service delivery.
- Knowledge of relevant statutory requirements and council policies is desirable.
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Posted: April 4th, 2026