Credit Controller

The priorities of the credit controller role will encompass all aspects of the credit control / accounts receivable function, as well as internal and external reporting and assisting the finance team with ad hoc tasks as required.

Key Responsibilities:

• Manage the sales ledger, reviewing the aged debtors report periodically and contacting customers accordingly.
• Maintaining a thorough log of customer communication.
• Posting all payments coming in and out of the bank accounts, maintaining our banking records.
• Taking payments via the card machine and arranging any bank transfers required for other subsidiary payments.
• Perform bank reconciliations for all bank accounts at month end.
• Providing ad hoc receipts forecast for all currencies as requested by the Financial Accountant.
• Dealing with customer queries and disputes regarding any issues with their sales account and raising a credit log where applicable. Providing statements, copy invoices and credit notes to customers where requested.
• Reconcile customer accounts regularly, posting any unallocated cash and matching off credit notes where appropriate.
• Regularly review the credit log and raise approved credit logs, emailing them to the customers.
• Raising annual rebates for customers where applicable.
• Managing sales order releases in the system in conjunction with credit limit and balance reviews.
• Manage distributor/retailer credit limits in line with business requirements regularly to ensure insurance in place is sufficient/appropriate.
• Completing quarterly activity declarations for credit insurers for all accounts.
• Discussing and negotiating payment arrangements/extensions with customers.
• Setting up the finance side of new customer accounts.
• Regularly reporting on and sharing details of overdue/problem accounts with sales and management in order to determine how to proceed.
• Cover other financial duties, as appropriate, in instances of leave/holiday.
• Perform ad hoc duties as and when is needed.

Skills and Experience:

• Minimum 2 years relevant working experiences in accounting and credit control / accounts receivable / credit collections environment.
• Experience of working for a manufacturing company would be a distinct advantage.
• Must have Excel skills and be used to working with an ERP (preferably Infor) or an equivalent.
• Must have experience and feel comfortable working in a small accounting office where there is a requirement to multitask.
• Knowledge of AP ledger activities.
• Results oriented, able to clearly communicate at all levels with excellent interpersonal skills and the ability to influence peers.
• Ability to work on own initiative with minimal supervision.
• Accuracy and attention to detail is key.
• Ability to work to deadlines & plan ahead.
• Team player with flexible attitude.
• Enthusiastic and positive personality.
• Target driven and a philosophy of continuous improvement.
• Demonstrated delivery of tangible results.
• 24 days holiday, plus bank holidays – increasing with length of service
• Holiday Trading Scheme
• Free canteen
• Free parking available on-site
• Enhanced employer pension contribution (4% of gross salary)
• Death in Service insurance
• Employee discount on Naim products
• Wellbeing initiatives, including an Employee Assistance Programme (EAP), and discounted memberships at select local gyms
• Alongside other, standard benefits (for example, training and development opportunities as appropriate to role)

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