Credit Controller

Company: Naim Audio Ltd
Apply for the Credit Controller
Location: Salisbury
Job Description:

Credit Controller

Department: Finance

Employment Type: Full Time

Location: Salisbury

Description

The priorities of the role will encompass all aspects of the credit control / accounts receivable function as well as internal and external reporting and assisting the finance team with ad hoc tasks as required.

Key Responsibilities

  • Manage the sales ledger, reviewing the aged debtors report periodically and contacting customers accordingly.
  • Maintaining a thorough log of customer communication.
  • Posting all payments coming in and out of the bank accounts, maintaining our banking records.
  • Taking payments via the card machine and arranging any bank transfers required for other subsidiary payments.
  • Perform bank reconciliations for all bank accounts at month end.
  • Providing ad hoc receipts forecast for all currencies as requested by the Financial Accountant.
  • Dealing with customer queries and disputes regarding any issues with their sales account and raising a credit log where applicable. Providing statements, copy invoices and credit notes to customers where requested.
  • Reconcile customer accounts regularly, posting any unallocated cash and matching off credit notes where appropriate.
  • Regularly review the credit log and raise approved credit logs, emailing them to the customers.
  • Raising annual rebates for customers where applicable.
  • Managing sales order releases in the system in conjunction with credit limit and balance reviews.
  • Manage distributor/retailer credit limits in line with business requirements regularly to ensure insurance in place is sufficient/appropriate.
  • Completing quarterly activity declarations for credit insurers for all accounts.
  • Discussing and negotiating payment arrangements/extensions with customers.
  • Setting up the finance side of new customer accounts.
  • Regularly reporting on and sharing details of overdue/problem accounts with sales and management in order to determine how to proceed.
  • Cover other financial duties, as appropriate, in instances of leave/holiday.
  • Perform ad hoc duties as and when is needed.

Skills, Knowledge and Expertise

  • Minimum 2 years relevant working experiences in accounting and credit control / accounts receivable / credit collections environment.
  • Experience of working for a manufacturing company would be a distinct advantage.
  • Must have Excel skills and be used to working with an ERP (preferably Infor) or an equivalent.
  • Must have experience and feel comfortable working in a small accounting office where there is a requirement to multitask.
  • Knowledge of AP ledger activities.
  • Results oriented, able to clearly communicate at all levels with excellent interpersonal skills and the ability to influence peers.
  • Ability to work on own initiative with minimal supervision.
  • Accuracy and attention to detail is key.
  • Ability to work to deadlines & plan ahead.
  • Team player with flexible attitude.
  • Enthusiastic and positive personality.
  • Target driven and a philosophy of continuous improvement.
  • Commercial awareness.
  • Demonstrated delivery of tangible results.

Benefits

  • 24 days holiday, plus bank holidays – increasing with length of service
  • Holiday Trading Scheme
  • Free canteen
  • Free parking available on-site
  • Enhanced employer pension contribution (4% of gross salary)
  • Death in Service insurance
  • Employee discount on Naim products
  • Wellbeing initiatives, including an Employee Assistance Programme (EAP), and discounted memberships at select local gyms
  • Alongside other, standard benefits (for example, training and development opportunities as appropriate to role)

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Posted: April 4th, 2026