Housing Resettlement Officer

Contract | Civic Recruitment Limited | United Kingdom

Posted On 01/04/2026

Job Information

Work Experience 1-3 years

Community & Social

City Maidstone

Province Kent

Postal Code ME14

Job Description

3 months contract with a local authority

Job Purpose

The Housing Resettlement Officer acts as a caseworker for housing applicants owed the main housing duty. The role provides advice, guidance, and practical assistance to help applicants resolve their housing issues and move on from temporary accommodation into appropriate settled housing.

Key Duties/Accountabilities

• Provide a dedicated, empathetic service to clients owed the main housing duty.
• Assess housing and support needs, removing barriers to accessing suitable long‑term accommodation.
• Develop, update and review Personalised Housing Plans to support clients in securing settled housing.
• Carry a caseload of homelessness cases and ensure all statutory duties are met.

Essential Experience Required

• Experience working with homeless households or within housing needs services.
• Experience carrying out assessments and casework under homelessness legislation.
• Experience providing housing advice and support to vulnerable individuals.
• Experience engaging with landlords, external agencies and support services.

Essential Qualifications Required

• Knowledge and practical understanding of the Housing Act 1996 Part VII, the Homelessness Code of Guidance, and related case law.
• Understanding of welfare benefits, social care frameworks and safeguarding responsibilities.
• Full clean UK driving licence.

Additional information to note

• Working hours: 37 hours per week
• Trinity House, 20 Church St, Maidstone, Kent, ME14 1LY, United Kingdom
• Work pattern – 1 day at Home- Wednesdays. 4 Days in Trinity
• Full Time 5 days a week – 4 of these at Trinity, and Weds Working from Home.
• We work on Bi weekly payment schedule

The role closes on 9 th April 2026, apply ASAP.

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