Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.
Since 2017 we have delivered around 21,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England,and we continue to deliver high quality affordable homes across the country.
We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.
About the role:
We are looking for a Safeguarding Information Officer to join our team and play a key role in protecting our customers and supporting safe, effective service delivery. As our Safeguarding Information Officer, you will be the first point of contact for safeguarding concerns, coordinating the triage, screening, and progression of referrals. You will ensure accurate information handling, maintain audit‑ready records, and support the Safeguarding Lead in delivering a responsive, high‑quality safeguarding service.
You will work closely with colleagues across Housing Operations, gaining exposure to a wide range of services while helping to ensure cases are managed efficiently and professionally.
The role is based in our Northampton office with hybrid working arrangements of 3 days in the office and 2 days working from home available if required.
Responsibilities include:
- Logging, screening and coordinating safeguarding referrals.
- Managing case activity, tracking progress and escalating concerns where required.
- Maintaining accurate CRM (Customer Relation Management) records, documentation, and meeting packs.
- Coordinating information sharing with external partners in line with data protection requirements.
- Supporting field‑based teams with meetings, documentation, and follow‑up.
- Managing the safeguarding inbox and contributing to compliance, audits, and reporting.
- Assisting with safeguarding communications, campaigns, and partnership initiatives.
- Providing guidance to colleagues on reporting processes and safeguarding best practice.
About you
- Experience in coordination, administration, or roles involving sensitive/confidential information.
- Understanding of safeguarding principles and ability to identify and upscale risks.
- Strong organisational skills and confidence working in a fast‑paced environment.
- Excellent written and verbal communication skills.
- High attention to detail and accurate record‑keeping.
- Proficiency with CRM/case management systems and Microsoft Office.
- Ability to work professionally with internal teams and external agencies.
- Strong understanding of confidentiality, information governance and data protection.
- Experience in safeguarding, welfare, risk assessment or multi‑agency work.
- Knowledge of domestic abuse, Prevent Duty or community safety.
- Understanding of social housing or community‑based services.
- Experience supporting campaigns, reviews or governance activities.
- Awareness of trauma‑informed practice.
We are committed to ensuring you have the best career here at Sage. As well as regular support and guidance from your manager you can expect to receive a variety of learning and development opportunities to support you as you grow within our business. This includes internally and externally delivered development programmes and opportunities to study for professional accreditations and qualifications.
Culture and benefits:
At Sage Homes, we want to empower diverse, ambitious people to thrive. We are fast‑paced and inclusive, and encourage our people to use their passion, curiosity and inventiveness to help us create safe places for our customers to flourish.
To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:
- 25 days holiday, and an additional day for every year’s service (up to five years)
- Annual discretionary bonus scheme
- A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
- Study support package, helping you achieve your personal and professional development ambitions
- Workplace Pension – matching personal contributions up to 5%
- Cycle to Work scheme, helping you save up to 40% on a new bike and accessories
- Electric car scheme, enabling you to rent a brand‑new electric car at low‑cost payments
- Wellbeing support through MyndUp
- Two days’ paid volunteering leave a year, allowing you to support causes you care about
- Charity fundraising support, with match‑funding up to £1,000 for good causes
We believe that investing in our people is key to our success. Our benefits are designed to support your well‑being, professional growth, and work‑life balance, ensuring you feel valued and empowered to make a difference every day.
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