Company: ASK4
Location: Sheffield
Job Description:
Experienced in second line support and ready for a new challenge?
ASK4 is hiring a Second Line Support Engineer to join our talented team in Sheffield. We provide industry-leading connectivity to students, residents, and businesses and we need a technically confident, customer-focused engineer to help keep our network at its best
.The Ro
You’ll take ownership of complex infrastructure tickets, lead on incident management, implement network changes, and collaborate with engineers across the business. It’s a hands-on role with real variety and real impa
ct.What You’ll Be D
- oing2nd line support for switches, routers, and wireless access po
- intsInfrastructure monitoring and power ch
- ecksIncident management and technical escalation hand
- lingImplementing core infrastructure cha
- ngesCapacity management and weekly repor
- tingCollaborating with delivery engineers on site installat
ionsWhat We’re Lookin
- g ForProven second line technical support exper
- ienceStrong grasp of TCP/IP, LAN/WAN, and wireless technol
- ogiesConfident troubleshooter with strong communication s
- killsCollaborative, accountable, and driven to deliver great se
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Posted: April 4th, 2026